Sonarix AI Agents Platform

Every audience.
Every conversation.
One agent platform.

Create internal and public AI agents across voice, chat, and messaging. Connect your business knowledge and systems, deeply analyze every conversation, and govern the entire agent lifecycle.

Proven in real operations. In use across government entities, hospitals, armed forces units, and enterprise organizations.

One agent platform. Every conversation.
WhatsApp
Phone call
WhatsApp voice
SMS
Instagram
Telegram
A conversation. A confirmed appointment.Sonarix booking assistant
Preview
You

Hi, can I book an appointment for tomorrow?

Sonarix

Of course. I have 10:30 or 14:00 available. Which works for you?

You

14:00 would be perfect.

Sonarix

You’re all set. Your appointment is booked for tomorrow at 14:00.

Appointment confirmedTomorrow 14:00
Illustrative booking conversation

Meet people where
the conversation happens.

Build agents for employees and public audiences. Deliver the same business intelligence through the channels they already use.

A natural voice.
A connected business.

Create voice agents for phone and WhatsApp. Bring business knowledge, connected actions, and human handoff into a conversation people can simply speak.

PhoneWhatsApp voice

Every message.
Part of the same platform.

Reach people through web chat, SMS, WhatsApp messaging, and email. Create internal assistance and public experiences around the way your organization communicates.

Web chatSMSWhatsAppEmail
Illustrative customer service workplace with a colleague using a headset and connected business tools.
Illustrative workplace imagery
More room for the human side.

REAL WORK. CONNECTED EXPERIENCES.

For the people
on both sides
of the conversation.

Give customers a natural way to get help. Give employees agents that connect the knowledge, tools, and actions behind their work.

Public agents

Customer conversations that lead to useful next steps.

Internal agents

Business assistance built around your team’s daily work.

Every conversation.
A deeper understanding.

Go beyond the transcript. Deep AI analysis of every conversation helps you understand what people needed, how the agent responded, and what happened next.

ILLUSTRATIVE CONVERSATION

I need help changing my appointment.

I can help with that. Which appointment would you like to change?

Tomorrow’s visit. I need a later time.

Customer intent Business context Next action

Understand the intent.

Surface the needs, topics, and context behind the interaction.

Examine the experience.

Analyze how the conversation developed and how the agent handled the request.

Learn from the outcome.

Use conversation analysis to identify patterns and guide improvements to your agents.

MODELS, INTEGRATIONS & COMPANY CONTROL

All your AI models.
All your connections.
One company platform.

Bring your choice of AI models and a rich ecosystem of business integrations into one workspace. From Sonarix Spark LLM, GPT, Claude, and Gemini to your cloud AI services and compatible models.

Connect the tools your people already use. Your company decides which models, features, and integrations are available.

AI models & providers
Sonarix Spark LLM
GPT
Claude
Gemini
Azure OpenAI
Amazon Bedrock
Vertex AI
OpenAI-compatible models
Your business tools
Salesforce
Slack
Microsoft Outlook
Microsoft Teams
Google Drive
Google Sheets
HubSpot
ServiceNow
Stripe
GitHub
SAP
Monday.com
Resend
Gmail
Notion
Zoom
Zendesk
Twilio
Dynamics 365
Power BI
SharePoint
Azure DevOps
Workday

Edit the agent.
Test the whole experience.

Stop repeating the same manual conversations after every prompt or agent change. Build reusable test cases and evaluate changes against the scenarios that matter to your business.

Agent evaluationsIllustrative test suite

A repeatable way
to improve.

Define the cases and expected behavior. Run your evaluation suite after an edit, review the results, and find regressions before rolling changes out.

Agent editTest casesReview results
Knowledge accuracy

Test whether the agent responds using the relevant company information and handles missing context appropriately.

Guardrails & boundaries

Test requests that should be refused, restricted, or escalated according to the behavior you define.

Actions & handoff

Test the next business action and the situations where a person should take over.

GUARDRAILS & GOVERNANCE

Your agents.
Your standards.
At every step.

Govern how agents respond, which knowledge and integrations they use, and what actions they can take. Set guardrails around the experience, test the boundaries, and use deep conversation analysis to keep improving.

Discuss your governance requirements
Knowledge & contextGround the response
Tools & actionsDefine what agents can do
Behavior & guardrailsSet the boundaries
Evaluation & analysisReview how agents perform
Human involvementKeep people in control

Built for demanding environments.
Proven in real operations.

Battle-tested across government entities, hospitals, armed forces units, and other major industries.

Illustrative clinic coordinator using a headset and an appointment workflow.
Healthcare journeysMore focus on the person.
Illustrative operations colleague reviewing a shipment workflow at a workstation.
Connected operationsKeep the next step moving.

Illustrative workplace scenes. These images do not identify customers or deployments.

From internal assistance to public-facing service, bring conversations, analysis, evaluations, and governance into one operational platform.

Build the agent.
Operate the entire experience.

Start a conversation